Appointment Setter (Voice) - US Healthcare - Night Shift - Remote
Role & responsibilities
Preferred candidate profile
US-based direct-hire healthcare staffing firm hiring a phone Appointment Setter (voice process). You call a list of US le we provide - you do not source your own le - have a focused phone conversation, and book a qualified appointment on our team's calendar. Phone only: this is NOT an email or LinkedIn role, NOT a closing/negotiation role, and NOT a recruiting role. You set the meeting; our US team runs it. Fully remote (work from home), India-based.We follow US calling rules. All calls are made LIVE by you - no auto-dialer, no pre-recorded or AI voice, no ringless voicemail. If asked whether they are speaking to an automated system, you answer honestly. Calls happen only within the US 9am-8pm local-time window (our fixed night shift covers this).
Required
- 1.5+ years outbound phone / appointment-setting / voice-process experience, with a personal appointments-set number you can state and defend.
- Prior US or UK voice-process experience.
- Clear, neutral-accent spoken English for live US calls (the #1 requirement - there will be a spoken check).
- Comfortable with high daily dial volume (60-100+ dials/day) and steady rejection.
- Fixed US night shift, 6:30 PM to 3:30 AM IST (US Mountain hours).
- Call the US lead list we provide each day, reach the right person, have a short conversation.
- Book qualified appointments on our US team's calendar and confirm them so they show up.
- Log every call outcome honestly in our system.
- Hit daily dial and weekly appointments-booked targets.