Elite Travel Concierge

American Airlines is seeking a customer service specialist to deliver premium support at the lounge and front desk, verifying eligibility for club access and assisting with reservations and seating. The role emphasizes hospitality, accuracy in ticket handling, and collaboration with premium service teams.

Responsibilities include coordinating with partners to provide meals, monitoring lounge standards, assisting with token programs, and guiding guests through airport processes while adhering to
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