Full-Time Work From Home – Customer Service Advocate – Overnight
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Job Description
We are seeking a dedicated
Full-Time Work From Home Customer Service Advocate – Overnight located in Boulder, Colorado.
Responsibilities:
- Provide exceptional customer support via phone, email, and chat during overnight hours.
- Resolve inquiries, troubleshoot issues, and assist customers with product and service questions.
- Document interactions accurately in the CRM system.
- Maintain a positive and professional attitude to ensure customer satisfaction.
- Collaborate with team members to improve service quality and processes.
Skills Needed:
- Excellent communication and active listening skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently in a remote environment.
- Comfortable working overnight shifts and managing time effectively.
Benefits:
- Competitive salary.
- Work from home flexibility.
- Paid training and ongoing development.
- Health, dental, and vision insurance options.
- Paid time off and holidays.
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Information
- Date Posted
September 21, 2025
- Location
Colorado, Boulder
- Expiration date
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