Global Mobility Programme Coordinator
ABOUT THE COMPANY Southwest Airlines is one of the world's largest low-cost airlines, founded in 1967. With over 60 million passengers annually, we pride ourselves on delivering exceptional customer service. Our mission is to connect people and communities while inspiring a love of travel. Southwest Airlines is a great place to work due to its commitment to employee development, diversity, equity, and inclusion. We strive to create a positive work environment and foster a culture of teamwork, respect, and open communication. ROLE OVERVIEW As a Global Mobility Programme Coordinator, you will play a crucial role in supporting our global workforce by coordinating employee relocation, assignment, and home assignment. You will work closely with stakeholders across various departments to ensure seamless execution of relocation programs. Your duties will include managing relocation budgets, coordinating logistical arrangements for employees and their families, and maintaining accurate records and reporting. You will report to the Director of Talent Mobility and work closely with other mobility professionals within the team. KEY RESPONSIBILITIES As a Global Mobility Programme Coordinator, your key responsibilities will include: Coordinating employee relocation programmes, including home assignments and assignment moves Managing relocation budgets and ensuring cost-effective solutions Coordinating logistical arrangements for employees and their families, including housing, schools, and transportation Maintaining accurate records and reporting on relocation activities Providing exceptional customer service to employees and managers Collaborating with stakeholders across departments to ensure seamless execution of relocation programmes Ensuring compliance with company policies and immigration regulations Developing and maintaining relationships with relocation vendors Providing support and guidance to employees and managers throughout the relocation process Conducting analysis and reporting on relocation metrics and trends REQUIRED QUALIFICATIONS To be successful in this role, you will need: 3+ years of experience in global mobility, relocation, or related field Bachelor's degree in Business Administration, Human Resources, or related field Excellent communication and interpersonal skills, with the ability to engage with employees, managers, and external partners Strong organisational and analytical skills, with the ability to manage multiple priorities and deadlines Experience with relocation software and tools, such as Atlas, Cartus, or similar Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail PREFERRED QUALIFICATIONS While not required, the following qualifications would be advantageous: Certification in global mobility or relocation (e.g. CIPM, CIRM, or similar) Experience working in an airline or aviation industry Knowledge of UK immigration regulations and procedures Proficiency in additional languages, particularly Spanish, Mandarin, or French WHAT WE OFFER We offer a competitive salary range of £50,000 - £80,000 per annum, depending on experience. You will also enjoy a comprehensive benefits package, including private medical insurance pension scheme annual leave entitlement learning and development budget flexible working arrangements, including remote work options a collaborative and dynamic work environment ABOUT THE TEAM Our Global Mobility team is a dynamic and collaborative group of professionals who are passionate about supporting our global workforce. We work closely together to ensure seamless execution of relocation programmes and provide exceptional customer service to our employees and managers. Our team is based in the UK, with regular contact and collaboration with colleagues in other regions. HOW TO APPLY If you are a motivated and experienced global mobility professional, please submit your application, including your CV and cover letter, to [insert contact details]. We look forward to hearing from you.