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Hybrid Customer Service Officer — Multichannel Support
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Hybrid Customer Service Officer — Multichannel Support
Sheffield City Council HQ is seeking experienced Customer Service Officers to join the Core Customer Hub. You will help residents, communities and businesses access information and services across phone, in-person, and online channels, handling diverse enquiries and medium-complexity requests.
You will work in a rota-based, hybrid environment from home and office, supporting back-office processes and face-to-face interactions.