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Immediate Openings For Amazon Customer Support Associate | BLR
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Immediate Openings For Amazon Customer Support Associate | BLR
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Greetings from JobShop
India's Largest BPO Recruitment Company
Job Overview
Join Amazon's Customer Service team and assist customers with online shopping, account, identity verification, security, and order-related queries through phone.
Key Responsibilities
Handle customer queries and provide effective solutions.
Assist with shopping, account, payment, and order-related issues.
Support identity verification and account security concerns.
Identify and escalate potential fraud or security issues.
Troubleshoot customer concerns using multiple systems and tools.
Deliver excellent customer service with empathy and professionalism.
Location-Bangalore
Requirements
Education: 10+2 / 12th Pass or above.
Experience: Freshers & experienced candidates can apply.
Good English communication skills.
Comfortable working on computers and handling multiple systems.
Recruitment Process
HR Interview
Versant Communication Assessment
• Operations Interview
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