Remote Service Desk Agent - IT Support Specialist

The Cayuse Civil Services, LLC is seeking a Service Desk Agent to deliver frontline IT support in a remote capacity. You will troubleshoot, document, and resolve user issues while adhering to SLA and quality standards.

This full-time, hourly role requires strong communication, problem-solving, and experience with IT service management tools such as ServiceNow. You will work in a fast-paced, customer-focused environment supporting diverse users.

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