Venue Partnerships & Relations Manager – US, Canada
Job Description:
- Act as the primary point of contact for venue communications across the US and Canada
- Manage relationships with existing venue partners and ensure responsiveness and professionalism
- Own day-to-day venue operations for the events calendar
- Confirm availability, coordinate logistics and requirements, and ensure venues are ready and briefed before each event
- Research, identify, and contact new venues in target US and Canadian cities
- Negotiate venue rates, availability, and terms
- Manage contracts, bookings, and cancellations
- Build and maintain a database of venue contacts, pricing, capacity, amenities, and past performance
- Troubleshoot venue-related issues and escalate when necessary
- Coordinate with events and community teams on venue selection, event format, audience size, and city strategy
- Monitor venue quality and member/host feedback
- Resolve or flag recurring venue issues
- Provide regular updates and reporting on venue status, new-venue pipeline, and upcoming bookings
Requirements:
- Proven experience in venue management, venue sourcing, event operations, or vendor/partnership relationship management
- Comfortable managing relationships and logistics remotely across multiple cities and time zones without in-person oversight
- Excellent written and verbal communication skills
- Confident representing the client professionally to external venue partners
- Strong organisational skills
- Ability to manage a growing portfolio of venues and contacts independently
- Comfortable with outreach and negotiation, including cold-contacting new venues and securing favourable terms
- Familiarity with the US and Canadian events/hospitality landscape is a strong plus
- Self-starter comfortable with routine administration and ad hoc problem-solving
- Based in, or closely aligned with, US or Canadian working hours
Benefits:
- Remote work arrangement
- Part-time schedule
- Flexible hours
- Hours structured around US and Canadian business hours and event scheduling needs